Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Please reach us at the.cookiecompanyuk@aol.com if you cannot find an answer to your question.
Cookie Cups are filled cookies with a cupcake shape
Yes, we offer nationwide shipping for all of our Cookie flavours.
All orders are freshly baked. We use a pre-order system so we can gather all orders, prep, bake and ship on the same day. We ship on a Wednesday using Royal Mail Tracked 24. This is a next day delivery service and you can expect to receive your cookies the next day.
Most parcels will arrive the day after the Shipping Date but please be advised delays in the system, due to road accidents, adverse weather etc, can happen and may affect the delivery date.
Due to only using the freshest ingredients with no preservatives the cookies should be eaten within 3-5 days.
All products will arrive in sealed box lined with bubble wrap. Check out out our bundle boxes to see how they are shipped.
They are best stored in an airtight container at room temperature as cookies tend to dry out in the fridge.
At The Cookie Company we understand there may be times where you need to cancel or amend your order. Please contact us within 24 hours of placing your order. If you contact us after Monday we will not be able to cancel or amend your order. Please keep this in mind before ordering, as we prepare the dough Tuesdays and bake on Wednesdays. If you would like to cancel your order or make any amendments, please inform us by emailing with the subject header "Cancel Order"
You can, however there is a minimum order of £30.00 to qualify for free next day delivery. Once you have added £30 worth of cookies to your cart and the FREE delivery option will appear at checkout
We’re sorry but unfortunately we do not accept returns as all our cookies are baked fresh to order.